How can I see if a retail customer has a Premium subscription?

As a reseller, your retail customers can have both a free subscription (if they have max 1 domain with 50 subpages or less) or a premium subscription.

There is not currently a way to see directly on your reseller account/customer list which customers have which kind of subscription. This is, however, on our feature request list for further development.

In the meantime, you can easily check whether a customer is on a free or a premium subscription:

1. Access the customer's account by clicking 'Manage' next to the customer on the 'Customers' menu point. 
2. If the lower area of the account is greyed out, this means that it is a free subscription with limited functionality:

Example of a free account with a greyed out area (limited functionality) 

You can also check the menu point 'Cookies'. On the top of that page, the number of subpages and the subscription size is listed if it is a premium subscription (please note that if the domain is currently on a 1-month free trial, this means that the domain has more than 50 pages and it will be a premium subscription if the customer decides to continue after the trial period).