Articles in this section

• Reseller introduction: How do I onboard customers under the 'retail' and the 'wholesale' model?
• I have recommended Cookiebot to my customers and I think they have signed up but they do not appear on my reseller account. What is wrong?
• My customer signed up for Cookiebot based on my recommendation. This was before we had a reseller account. Can you move the customer to our account?
• What happens when my customer accepts my invitation (reseller retail model) and signs up for a Cookiebot account. What type of subscription will he sign up for? When will he get an invoice?
• Is it a requirement that my customers (retail model) sign up for a Premium subscription?
• We invited a customer (reseller retail model) but during the sign-up process, the customer decided he prefers an invoice from us. What should we do? Can you assign ownership of the account to us (wholesale model)?
• My customer has accepted the invitation (reseller retail model) and is now listed as ‘active’ under ‘Customers’. However, when I click ‘Manage’ all I see is a page asking for payment information. Why can I not access their Cookiebot account?
• Can I delete a 'pending' invitation from my reseller 'Customers' list?