If you would like to cancel your Cookiebot subscription you can do so in the following ways:
If you want to cancel your Cookiebot account and subscription entirely:
Save all data and content that you may need. When you delete your account everything will be irretrievably deleted (this includes content, consent logs, scan reports etc.).
- Log into the Admin Interface: https://admin.cookiebot.com.
- Select ‘Settings’ from the menu on the left-hand side.
- Scroll to the bottom of the page to the ‘Delete account’ section.
- Click the button labeled ‘Delete account permanently’
- You will be asked for a reason for cancelling, this helps us improve our product.
When you have selected one of the options you can optionally add a comment. - Click the button labelled ‘Delete account permanently’.
Please note that we cannot delete an account for you.
If you have multiple domains on your Cookiebot account and you only want to cancel the subscription for one/some of them:
- Log in to your account https://admin.cookiebot.com
- Select ‘Domains & Aliases’ from the menu on the left-hand side.
- Select the domain(s) you no longer wish to have a subscription for by checking the box(es) to the left.
- Click the button labeled ‘Delete selected’.
- Confirm by clicking the button labeled ‘Delete’ on the dialog.
We hope to be able to welcome you back as a Cookiebot customer in the future.
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